Return Policy
Effective Date: 7/18/2026
At Squiggys, we want every customer to be happy with their purchase. If you need to return an eligible item, please review our return guidelines below.
Return Eligibility
To be eligible for a return:
- Items must be requested for return within 30 days of delivery.
- Products must be unused, unworn, and in their original condition.
- Items must include original packaging and tags where applicable.
Returns that do not meet these requirements may not be accepted.
Custom & Personalized Products
Due to the personalized nature of our custom products, including custom shirts, uploaded designs, and personalized items, these products are not eligible for returns unless they arrive damaged, defective, or there is an error with your order.
Please carefully review all customization details before submitting your order.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Please provide your order number and photos of the issue so we can review and assist you with a replacement or return.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error made by Squiggys or a defective product.
We recommend using a trackable shipping service when returning items, as we cannot guarantee that returned items will be received.
Refunds After Returns
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund. If approved, your refund will be processed to your original payment method.
How to Start a Return
To request a return, please contact our support team with:
- Order number
- Reason for return
- Photos (if applicable)
Our team will review your request and provide further instructions.
Contact Us
For any return-related questions, please contact us:
Email: lenny@squiggysapparel.com