Effective Date: 7/18/2026

At Squiggys, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, please review our refund policy below.

Eligibility for Refunds

Refunds are available for eligible items that meet the following conditions:

  • The item is defective, damaged, or incorrect upon delivery.
  • A refund request is submitted within 7 days of receiving your order.
  • The item has not been used, altered, or intentionally damaged.

Custom & Personalized Products

Because custom and personalized products are made specifically for each customer, they are not eligible for refunds unless:

  • The product arrives damaged.
  • You receive the wrong item.
  • There is a manufacturing or printing defect.

Please review all customization details carefully before placing your order.

Refund Process

If your refund request is approved:

  • Your refund will be issued to your original payment method.
  • Processing times may vary depending on your payment provider.
  • You will receive an email confirmation once your refund has been processed.

Non-Refundable Items

The following items are not eligible for refunds:

  • Custom or personalized products (unless defective or incorrect)
  • Gift cards
  • Clearance or final sale items
  • Products damaged due to misuse or normal wear

Late or Missing Refunds

If you haven’t received your refund after it has been approved:

  1. Check your bank account or payment method.
  2. Contact your credit card provider or bank, as processing times may vary.
  3. If you still need assistance, please contact our support team.

Need Help?

If you have any questions regarding your refund or believe you received a damaged or incorrect item, please contact us:

Email: lenny@squiggysapparel.com